Returns & Exchanges
At The Original Muck Boot Company, we stand behind the quality of our footwear and offer a 30-day return policy for items in unworn, original condition. If your boots aren't the perfect fit for your lifestyle, we make the return process simple and efficient.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided by the portal and attach it securely to the outside of your original Muck Boots packaging.
- 3.Drop Off Package
Take your package to any authorized carrier location; ensure the boots are clean and include all original tags to avoid processing delays.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 7 to 10 business days.